PROXERA

Delete your PROXERA account

Last updated: 12 November 2026. PROXERA is provided by PROXERA LTD, a company registered in England and Wales under company number 12583682, with its registered office at Level 39, One Canada Square, Canary Wharf, London E14 5AB. This page explains how to delete your PROXERA account and what happens to your data.

1. Close your account in the app

  1. Open the PROXERA app and sign in.
  2. Go to Manage Profile.
  3. Select Profile.
  4. Select Close my account and confirm.

2. Request deletion without the app

If you cannot use the app, email info@proxera.co.uk from the email address registered on your account, with the subject “Delete my account”.

3. What is deleted and what is kept

  • Your account and profile data is deleted within 90 days of closing your account.
  • Financial and tax records are kept for at least seven years from the end of the relevant tax year, to meet HMRC record keeping rules, and are then deleted.

4. More information

For full details of how PROXERA LTD collects, uses and protects your personal data, read our Privacy Policy. If you have a question about deleting your account, contact info@proxera.co.uk.